Frequently Asked Questions

Please reach us at prettyartisan@hotmail.com if you cannot find an answer to your question.

I have an event coming up, and I need bulk order for 40 colleagues. Is gift box additional charge?

Good news is No. Gift box wrapping is free for bulk purchase above 20 orders.

But last minute I need 40 orders. I left with 1 week towards the day of event. Do you still accept ?

Sorry, we won’t able to accept bulk orders within 1 week or less, our lead time for each item is 72hours to fully harden. Thus, please give us at least 2 weeks in advance to start work.

Those food plate are so gorgeous and pretty! Are they safe to place hot or cold food and consume?

Of course yes. Products uses high quality diamond liquid resin and is 100% food safety non toxic for food consumption. However, please do not put in dishwasher as it will damage the gems and crystals. Preferably hand wash and dry.